At Tucker Auto Care and Tow, we strive to provide excellent service and customer satisfaction. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refund

Refunds are applicable only for transactions made through credit or debit cards.

Refunds are only available for services that have not been rendered or completed. Once the service has been performed, refunds will not be issued unless under exceptional circumstances as determined by Tucker Auto Care and Tow.

2. How to Request a Refund

To request a refund, customers must contact our customer service team at 760-790-5252 within 2 days from the date of the transaction. · The customer must provide proof of purchase and a detailed explanation of the reason for the refund request.

3. Refund Processing

Once a refund request is received and approved, refunds will be processed within 1 days. · Refunds will be issued back to the original payment method used for the transaction.

Please note that the time taken for the refund to reflect in your account may vary depending on your financial institution.

4. Non-Refundable Items

Certain services may not be eligible for refunds. These include but are not limited to:

Emergency roadside assistance services already provided. · Mechanical repairs and services that have been completed.

Special order parts or items.

Any exceptions to this policy will be at the sole discretion of Tucker Auto Care and Tow

5. Cancelled Services

If a service is cancelled by Tucker Auto Care and Tow due to unforeseen circumstances or unavailability, customers will be entitled to a full refund.

Refunds for cancelled services will be processed automatically without the need for customers to request it.

6. Contact Us If you have any questions about our refund policy or need further assistance, please contact our customer service team at 760-790-5252

Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates or amendments.