Refund Policy
Terms and Conditions
Refund Policy
At Tucker Auto Care and Tow, we strive to provide excellent service and customer satisfaction. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refund
Refunds are applicable only for transactions made through credit or debit cards.
Refunds are only available for services that have not been rendered or completed. Once the service has been performed, refunds will not be issued unless under exceptional circumstances as determined by Tucker Auto Care and Tow.
2. How to Request a Refund
To request a refund, customers must contact our customer service team at 760-790-5252 within 2 days from the date of the transaction. · The customer must provide proof of purchase and a detailed explanation of the reason for the refund request.
3. Refund Processing
Once a refund request is received and approved, refunds will be processed within 1 days. · Refunds will be issued back to the original payment method used for the transaction.
Please note that the time taken for the refund to reflect in your account may vary depending on your financial institution.
4. Non-Refundable Items
Certain services may not be eligible for refunds. These include but are not limited to:
Emergency roadside assistance services already provided. · Mechanical repairs and services that have been completed.
Special order parts or items.
Any exceptions to this policy will be at the sole discretion of Tucker Auto Care and Tow
5. Cancelled Services
If a service is cancelled by Tucker Auto Care and Tow due to unforeseen circumstances or unavailability, customers will be entitled to a full refund.
Refunds for cancelled services will be processed automatically without the need for customers to request it.
6. Contact Us If you have any questions about our refund policy or need further assistance, please contact our customer service team at 760-790-5252
Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates or amendments.
Web Site Terms and Conditions of Use
1. Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. Use License Permission is granted to temporarily download one copy of the materials (information or software) on Tucker Auto Care's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Tucker Auto Body's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Tucker Auto Carey at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer The materials on Tucker Auto Care's web site are provided "as is". Tucker Auto Body makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Tucker Auto Care does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations In no event shall Tucker Auto Care or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Tucker Auto Care's Internet site, even if Tucker Auto Care or a Tucker Auto Care authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata The materials appearing on Tucker Auto Care's web site could include technical, typographical, or photographic errors. Tucker Auto Care does not warrant that any of the materials on its web site are accurate, complete, or current. Tucker Auto Care may make changes to the materials contained on its web site at any time without notice. Tucker Auto Care does not, however, make any commitment to update the materials.
6. Links Tucker Auto Care has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Tucker Auto Care of the site. Use of any such linked web site is at the user's own risk.
7. Site Terms of Use Modifications Tucker Auto Care may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law Any claim relating to Tucker Auto Care's web site shall be governed by the laws of the State of California without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.